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[ubuntu] Ubuntu Software not working!

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Hi,

clicking an icon or "updates" results in an animated circle, clicking "Categories-Audio" nothing displayed-some empty rectangles....16.04 runs as a VM in VMware Workstation 12 Player. Autohide of the launcher not working, too, in spite of switching. Disappointing! Via terminal I could at least update the OS. But that method is outdated, nowadays.
What might be the problem and the solution?

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